Frequently Asked Questions

Are the physicians at Londonderry Pediatrics accepting new patients

Yes! Drs. Houston, Peterson, Gruchot, and Desena are all accepting new patients. Just give our office a call at 437-1003, and we can arrange your first appointment. If you are expecting your first child, call us, we can schedule a prenatal visit where you can meet your doctor and get a feel for our office.

How often will my baby be seen in the first year of life

After birth, the first scheduled appointment is within the first two weeks of life. Subsequent visits are at two, four, six, nine, twelve, fifteen, eighteen, and twenty-four months. Visits are yearly after two years of life. Prior to leaving after a wellness visit, we will schedule your next visit with your doctor or have you fill out a reminder card that we will send to you a few months prior to needing a visit scheduled.

Do I need to bring anything special to a well child visit

Bring immunization records and your current insurance information. Urine specimens are not needed, unless otherwise instructed.

How often will my child get to see his pediatrician

We strive to have each child seen by their primary care provider at each and every visit. There are, of course, times when that provider may be away from the office, and in that instance, an appointment would be scheduled with the next physician of choice.

What should I do if I am away on vacation and need a pediatrician

Of course, if your child is seriously ill, calling 911 is the most appropriate action. That being said, even if you are on vacation, you can call our office at (603) 437-1003, and one of our pediatricians will return your call.

If my child is sick will you call in a prescription over the phone

In this world of increasing antibiotic resistance, proper management of antibiotic use is imperative. We want to make sure that we are treating a specific ailment that will improve with antibiotic use, therefore, we like to make sure all children seek medical attention prior to being prescribed an antibiotic.

Referral Information

HIPAA Compliance Officer: Jeannine T. Bailey

Billing/Financial Coordinator: Helen
The Billing Office is open Monday through Friday from 9 to 5. Please call directly at 434-7663.


Referral Coordinator: Karen
The referral requests can be made Monday through Friday from 9 to 5. Please call directly at 432-6199.

Please note: If you must miss an appointment, please call 24 hours in advance to reschedule or cancel the appointment. This courtesy allows us to be of service to other patients needing care. A charge of $25 will be imposed for offenders of "Missed Appointments." Thank you.

Payment Policy & Insurance Information

In an effort to curtail the extra costs of billing, all co-payments must be made at your visit (please bring your insurance card to every visit). If you are not covered by one of our Participating Insurance Plans, payment is requested at the time of service. For your convenience, we accept cash, personal check, MasterCard, Visa, and Discover.


All major credit cards are accepted except American Express. We accept most major insurances.

The billing office is open from 9-5 Monday through Friday.


Contact Us

(603) 437-1003

We are located in Building E at 25 Buttrick Road in Londonderry. Buttrick Road is off Mammoth Road (Route 128) just north of the intersection of Routes 128 and 102.  From the east and west, take Route 102 turning north onto Route 128. Two tenths of a mile is Buttrick road, turn right, travel half a mile passing the Elliot Urgent Care on the left and Buttrick Road is on the right.

From the north and south, take Interstae 93 to exit 4.  Take Route 102 west to Route 128. Follow above directions to Buttrick Road.  Click here for a map.

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Address:

Building E at 25 Buttrick Rd Londonderry, NH 03053

Phone:

(603) 437-1003

Hours

Monday - Thursday: 7:30am - 7pm, Friday: 7:30am - 5pm, Saturday (sick visits only): 9:00am - 11:30 am